Terms of service

Terms of Service – Sylvora Chic

Welcome to Sylvora Chic. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using Sylvora Chic, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use our website or services.

2. Changes to Terms

Sylvora Chic reserves the right to update or modify these terms at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

3. Eligibility

You must be at least 18 years old to place an order. By using our services, you confirm that you meet this age requirement and have legal capacity to enter into these terms.

4. Account Registration

Creating an account is optional. If you register, you are responsible for maintaining the confidentiality of your account and password and for all activity that occurs under your account.

5. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, slight variations in color, sizing, or appearance may occur due to screen settings or manufacturing differences.

6. Orders

Orders are subject to acceptance by Sylvora Chic. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.

7. Payment

Payments are processed securely through approved payment providers. By placing an order, you authorize Sylvora Chic to charge your chosen payment method for the total amount, including applicable taxes and shipping.

8. Shipping & Delivery

All shipping and delivery policies outlined on our Shipping & Delivery Policy page apply. Sylvora Chic is not responsible for delays caused by customs processing, weather, or courier disruptions.

9. Returns & Refunds

Returns and refunds follow our Return & Refund Policy. Items must meet return conditions to be eligible. Refunds will be processed to the original payment method.

10. Pricing & Availability

All prices are listed in GBP unless otherwise specified. Prices and availability may change without notice. Errors or inaccuracies will be corrected, and affected orders will be notified promptly.

11. Intellectual Property

All content on the Sylvora Chic website, including text, images, graphics, logos, and designs, is the property of Sylvora Chic or its licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.

12. User Conduct

You agree not to use the website for unlawful purposes or to disrupt its functionality. Prohibited actions include hacking, submitting false information, or infringing on the rights of others.

13. Third-Party Links

Our website may contain links to third-party websites. Sylvora Chic is not responsible for the content, privacy practices, or accuracy of information on these external sites.

14. Privacy

Our Privacy Policy governs how we collect, store, and use your personal information. By using our services, you consent to our privacy practices.

15. Limitation of Liability

Sylvora Chic is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services, including shipping delays or lost items.

16. Product Images & Colors

Actual products may slightly differ in color or appearance due to photography, lighting, or screen settings. Sylvora Chic strives to maintain accurate representations but cannot guarantee perfect matches.

17. Promotions & Discounts

All promotional offers, discount codes, and vouchers are subject to specific terms and conditions. Sylvora Chic reserves the right to modify or cancel promotions at any time.

18. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising will be subject to the exclusive jurisdiction of UK courts.

19. Contact Information

For questions regarding these terms, orders, or other inquiries, please contact Sylvora Chic customer support at [insert email]. Our team will respond within 24–48 hours.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.